Privacy Policy

Effective date: 2026

This Privacy Policy describes how Rivian Auto Body (OCRV Center) collects, uses, and discloses your information when you visit rivianautobody.com or request our services.

Information we collect

• Contact details you provide through quote forms or service requests (name, email, phone, vehicle information, photos).
• Usage analytics including pages viewed and approximate location, collected via Vercel Analytics and Google Analytics 4.
• Communications between you and our team, retained for quality and service continuity.

How we use information

• To respond to your quote, schedule service, and complete repairs.
• To coordinate with your insurance carrier when authorized.
• To maintain warranty records tied to your VIN.
• To improve our site, services, and operational SLAs.

Your rights

California residents have rights under the CCPA, including the right to access, delete, and opt out of the sale of personal information. We do not sell your personal information. Contact info@rivianautobody.com to exercise any privacy right.

Contact

Questions about this policy can be sent to info@rivianautobody.com.